Privacy Policy
Version 1.3 of 01.10.2026. This English text is a translation provided for convenience; the Russian version of this document is the legally binding one.
This Policy describes how ИП Филипченков Максим Александрович (the “Operator”) processes the personal data of users of the website https://prompta.pro and the Operator's messenger bots (the “Service”). The Policy is drawn up in accordance with Federal Law No. 152-FZ of 27 July 2006 “On Personal Data”.
1. What data we process
- Account data: name (or nickname), e-mail address, password as a hash, registration date, IP address at registration and when accepting the terms.
- Messenger data when using the bots: user and chat identifiers, username, display name.
- Usage data: request texts (prompts) and stories for songs, uploaded reference images, generation parameters and results, balance and credit transaction history.
- Payment data: amount, date and payment identifier, status. The Operator does not receive or store card numbers — they are processed by the payment aggregator Robokassa.
- Technical data: cookies, IP address, device and browser type, pages and actions on the website — via Yandex.Metrica (see the cookie policy).
- Enquiries: the content of support correspondence by e-mail and in the bots.
The Operator does not request special categories of personal data (health, beliefs, etc.) or biometric data. If a user on their own initiative includes such information in a request or uploads photos, it is processed only to fulfil the request.
2. Why we process data (purposes and legal grounds)
| Purpose | Data | Legal ground |
|---|---|---|
| Registration, login, maintaining the account and balance | account data, messenger data | performance of the agreement (offer), consent |
| Running generations and delivering the result | requests, references, results | performance of the agreement |
| Accepting payment, refunds, accounting | payment data, e-mail | performance of the agreement, legal requirements |
| Support and replies to enquiries | enquiries, account data | performance of the agreement |
| Protection against abuse (repeat registrations, prohibited content) | IP, usage data | the Operator's legitimate interest, legal requirements |
| Traffic statistics and improving the website | technical data (cookies, Metrica) | consent (cookie banner) |
| News and offers of the Service | e-mail, messenger identifier | separate consent at registration, which can be withdrawn at any time |
3. Who we share data with
3.1. Model providers. To run a generation, the request text and uploaded images are passed to the providers of the model APIs (currently: Segmind, WaveSpeed, Higgsfield, sunoapi.org/kie.ai for music; the current list is in the Model descriptions). Providers receive only the content of the request without your name, e-mail or identifiers, process it for the generation and under their terms may temporarily store the inputs and results. The providers' servers may be located outside the Russian Federation — this is a cross-border data transfer necessary to perform the agreement with you.
3.2. Payment aggregator Robokassa (ROBOKASSA LLC) — to accept payment; it receives the amount, the payment identifier and the e-mail for the receipt.
3.3. Language models (currently: OpenAI, Anthropic) — to write song lyrics (the text of your story is passed) and to check the quality of videos automatically in the “Trends” section (individual frames of the finished video and the character image made from the photo you uploaded are passed). The data is passed without your identifiers.
3.4. Hosting — the data is stored on the Operator's server in a data centre in the Russian Federation.
3.5. Yandex.Metrica (Yandex LLC) — anonymised traffic statistics.
3.6. Messengers (Telegram, MAX) — when the bots are used, messages pass through the messenger's infrastructure under its rules.
3.7. Public authorities — only on a lawful request.
The Operator does not sell personal data and does not pass it on for third-party advertising.
4. Storage periods
- Account data — while the account exists and for 3 years after it is deleted (to resolve disputes and meet accounting requirements for payments).
- Requests, references and generation results — while the account exists; result and reference files may be deleted earlier under the offer (section 7), with a notice on the website.
- Payment documents — 5 years in accordance with accounting legislation.
- Metrica data — under the rules of Yandex LLC.
5. Your rights
You may: find out which of your data is processed; ask for it to be corrected, blocked or deleted; withdraw consent to processing and to newsletters; delete the account; appeal against the Operator's actions to the data protection authority (Roskomnadzor) or in court.
Send requests to support@prompta.pro from the e-mail address of your account (or from the chat with the bot). The Operator replies within 10 business days. Withdrawing consent to the processing of data needed to perform the agreement leads to deletion of the account; unused credits are refunded under the offer.
You can unsubscribe from news by replying to any e-mail or by a request to support@prompta.pro.
6. How we protect data
Passwords are stored only as a hash. Data transfer between you and the website is protected by HTTPS. Only the Operator and people who need it to run the Service have access to the data. Database backups are stored on the Operator's server with restricted access.
7. Cookies and counters
Described in the Cookie Policy.
8. Children
The Service is intended for people over 18 years old. If you learn that a child has given us data without parental consent, write to support@prompta.pro and we will delete it.
9. Changes to the Policy
A new version is published on this page with its date. We announce significant changes on the website and in the bot.
10. Operator
ИП Филипченков Максим Александрович
Taxpayer ID (INN) 343527239604
E-mail for personal data matters: support@prompta.pro