Public Offer
Version 1.3 of 01.10.2026. This English text is a translation provided for convenience; the Russian version of this document is the legally binding one.
This document is a public offer under Article 437 of the Civil Code of the Russian Federation. ИП Филипченков Максим Александрович (the “Provider”) offers any legally capable person (the “User”) to enter into a service agreement on the terms below. Registering on https://prompta.pro or starting the bot @ai_prompta_bot means full and unconditional acceptance of the offer.
1. Definitions
- Service — the website https://prompta.pro, the Provider's messenger bots and related software through which the User gets access to image, video and music generation models (the “Models”).
- Generation — a single run of a Model with the User's parameters. For music, one Generation produces two versions of a track.
- Credits — internal units of the Service, bought in packs and charged for Generations. Credits are not money, electronic money or securities.
- Result — a file (image, video, audio, text) produced by a Generation.
- Account — the User's account on the website or in a bot with a single Credit balance.
2. Subject of the agreement
2.1. The Provider gives the User access to the Service and the ability to run Generations using third-party Models, and the User pays for Credits at the current prices.
2.2. The Models are supplied by third parties (API providers). The Provider is not the developer of the Models, does not control their internal logic and does not guarantee a particular artistic or technical result of a Generation.
2.3. The list of available Models, their capabilities, price in Credits and approximate Generation time are shown on the page of each Model in the catalog. The Provider may add, change and disable Models.
3. Registration and Account
3.1. The User must be at least 18 years old. By registering, the User confirms having reached this age.
3.2. The User must provide a valid e-mail address and keep the password safe. Actions performed through the Account are deemed to be the User's actions.
3.3. On the first contact with a messenger bot, an Account linked to the User's messenger identifier is created. The Credit balance of that Account is used in that bot.
3.4. The Provider may grant a new User starting Credits. Their number is stated on the website and may change. Creating several Accounts to receive starting Credits repeatedly is prohibited; such Accounts may be blocked and the Credits cancelled.
4. Credits, prices and payment
4.1. Credits are bought in packs. The packs and their prices in rubles are shown on the pricing page. The price of each Generation in Credits is shown before it starts.
4.2. Payment is made through the payment aggregator Robokassa by bank card and other methods available in the payment form. Credits are added after the payment system confirms the payment. The payment obligation is fulfilled when the funds reach the Provider.
4.3. Subscription (recurring payments). Credits can be bought once (top-up) or by subscription. A subscription is a monthly top-up of the balance by the number of Credits of the chosen plan with automatic charging of its price to the bank card (or another payment method that supports automatic payments) without re-entering the details.
4.3.1. Subscription plans, their prices and the number of Credits per month are shown on the pricing page and on the top-up page in the Account. The subscription period is one calendar month (30 days when paying with Telegram Stars).
4.3.2. A subscription is started only with the User's separate consent to automatic charges: in the payment form the User ticks the box “I agree to automatic charges under the terms of the offer” (unticked by default); in the bot the User presses the consent button. The Provider keeps a record of the consent (date, time, IP address or messenger identifier, version of the offer).
4.3.3. The first charge is made when the subscription is started. Each next charge is made automatically on the day the paid period ends, at the same time of day as the first charge (within one hour). After each successful charge the plan's Credits are added to the balance and a receipt is issued.
4.3.4. At least two days before the next charge the Provider sends the User a reminder by e-mail and/or messenger with the amount, the charge date and the way to cancel.
4.3.5. The User may cancel the subscription at any time without giving reasons: with the “Cancel subscription” button on the top-up page in the Account, with the /subscription command in the bot, or by e-mail to support@prompta.pro. The cancellation takes effect immediately: there will be no further charges, and Credits already added remain and do not expire.
4.3.6. If a charge fails (insufficient funds, invalid card), the Provider retries no more than twice at one-day intervals; after the third failed attempt the subscription ends and the User is notified.
4.3.7. Subscription refunds follow section 5. If a charge was made after the subscription was cancelled or by mistake, and the Credits added for it were not used, the Provider refunds it in full on request to support@prompta.pro within 10 business days.
4.3.8. The Provider may change the price of a subscription plan by notifying the User at least 7 days before the next charge by e-mail and/or messenger. The new price applies from the next period after the notice; a User who disagrees may cancel the subscription before the charge.
4.4. When a Generation starts, Credits equal to its price are reserved and charged after the Result is successfully received. If the Generation fails through the fault of the Model or the Provider, the reserved Credits return to the balance automatically.
4.5. Credits cannot be exchanged for money except as provided in section 5.
4.6. The Provider may change prices. New prices apply to Generations started after the change is published; Credits already bought are kept.
5. Refunds
5.1. The User may withdraw from the agreement at any time (Article 32 of the Russian Consumer Protection Law). In that case the Provider refunds the cost of unused Credits in proportion to the price of the pack they were bought in, less the expenses actually incurred for Generations already performed.
5.2. Credits charged for successfully completed Generations are not refundable: the service is deemed rendered when the Result is provided, whether or not the User likes the Result.
5.3. A refund request is sent to support@prompta.pro stating the Account e-mail (or messenger identifier) and the payment details. The refund is made to the payment method used for the purchase within 10 business days of receiving the request.
5.4. Starting (bonus) Credits are not paid for by the User and are not refundable.
6. Rules of use
6.1. It is prohibited to use the Service to create material that: is pornographic or involves minors in a sexual context; promotes violence, terrorism, extremism or drug use; incites hatred on the grounds of race, nationality, religion or sex; infringes the rights of third parties, including image rights, trademarks and copyright; is misleading (deepfakes of real people without their consent, forged documents); or is otherwise prohibited by the laws of the Russian Federation.
6.2. By uploading photos and other material as references, the User confirms having the right to use them and that the people depicted have consented to the processing of their images.
6.3. It is prohibited to interfere with the operation of the Service, bypass its restrictions or use automated tools without the Provider's approval.
6.4. Model providers apply their own content filters. If a Generation is rejected by a filter, the Credits are returned; systematic attempts to bypass the filters are grounds for blocking the Account.
6.5. If the rules are broken, the Provider may restrict or block the Account. The cost of Credits bought by a User blocked for violations is not refundable to the extent needed to cover the Provider's losses.
7. Results and rights
7.1. The User may use the Results of their Generations for personal and commercial purposes to the extent allowed by the terms of the provider of the relevant Model and by law. The Provider claims no rights to the User's Results, except where the User has explicitly allowed a Result to be shown in the Provider's channels (the “Show in channel” button).
7.2. The Provider does not guarantee that Results are unique or free of similarity to existing works. The User assesses the risks of using Results, including in commercial projects and on platforms with their own rules (music streaming services, marketplaces).
7.3. Song lyrics written by the Service from the User's story are provided to the User without restrictions within this offer.
7.4. Results are stored in the Account for the period stated on the website (in “My generations” and in the message with the Result; as of this version — 3 days from receiving the Result). After that the Provider may delete the Result files and the references uploaded by the User. Users are advised to download the files they need right after receiving them.
8. Liability
8.1. The Service is provided “as is”. The Provider makes reasonable efforts to keep it running but does not guarantee the absence of interruptions related to Model providers, hosting or communication networks.
8.2. The Provider is not liable for the content of Results, for the User's use of Results or for decisions made on their basis.
8.3. The Provider's liability to the User is limited to the amount the User paid for unused Credits.
8.4. The User is liable for the content of uploaded material and prompts and undertakes to compensate the Provider for losses caused by third-party claims in connection with such material.
8.5. The parties are released from liability for failure to perform obligations caused by force majeure: natural disasters, epidemics, military action, acts of public authorities, mass failures of communication or power networks that a party could not foresee or prevent. The Provider reports such circumstances on the website within a reasonable time. If force majeure lasts more than 60 days, either party may withdraw from the agreement; the cost of unused Credits is refunded under section 5.
9. Personal data
Personal data is processed in accordance with the Privacy Policy. By accepting the offer, the User consents to the processing of personal data on the terms of the Policy.
10. Changes and termination
10.1. The Provider may change the offer by publishing a new version on this page with its date. Changes take effect on publication. Continued use of the Service means acceptance of the new version.
10.2. The User may delete the Account by sending a request to support@prompta.pro. Unused Credits are refunded under section 5.
10.3. The Provider may discontinue the Service by notifying Users at least 30 days in advance and refunding the cost of unused Credits.
11. Disputes
11.1. Claims are sent to support@prompta.pro and reviewed within 10 business days.
11.2. If no agreement is reached, the dispute is referred to a court under the jurisdiction rules of the laws of the Russian Federation.
12. Provider details
ИП Филипченков Максим Александрович
Taxpayer ID (INN) 343527239604
Registration number (OGRN/OGRNIP) 314343518200010
E-mail: support@prompta.pro
Website: https://prompta.pro